Privacy policy for FlowHello

1. Scope

This Privacy Policy applies to the FlowHello marketing website, including information you submit through the website contact form and basic technical data needed to operate, secure, and improve the site.

2. Information we collect

• Contact information you provide: name, email address, and the message you submit through the contact form.
• Submission metadata: page path, timestamp, referrer, and limited technical request details associated with the submission.
• Website operation data: routine server, hosting, and security logs that may be generated by our infrastructure providers to keep the site available and secure.

3. How we use information

• To respond to business inquiries and follow up on requested conversations.
• To operate, secure, and troubleshoot the website and contact form.
• To prevent abuse, spam, or fraudulent use of the site.
• To improve how FlowHello presents services, workflows, and client communication.

4. Legal bases and permitted uses

Where applicable law requires a legal basis, we generally process information to communicate with you before a potential engagement, to pursue our legitimate business interests in operating the site, to protect the site from abuse, and to comply with legal obligations.

5. Sharing and service providers

We do not sell personal information submitted through this website. We may share information with service providers that help us host, secure, and operate the site and its contact systems. At the time of this policy, FlowHello uses Microsoft Azure infrastructure for website hosting and contact-form storage.

We may also disclose information if required to comply with applicable law, enforce our rights, protect safety, or respond to lawful requests from authorities.

6. Retention

We retain inquiry information for as long as reasonably necessary to review, respond to, and manage business conversations, maintain business records, resolve disputes, or meet legal obligations. We may delete or anonymize information when it is no longer needed.

7. Cookies, analytics, and site technology

The FlowHello site is currently focused on core website delivery and contact-form handling. If analytics, advertising, or additional tracking tools are added later, this policy should be updated to reflect those tools and their purposes.

8. International processing

Depending on where you access the site from and where supporting infrastructure is located, information may be processed in jurisdictions outside your own. By using the site, you acknowledge that operational processing may occur through our infrastructure providers in locations appropriate to running the service.

9. Your choices and rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, or to object to certain processing. To make a request, use the FlowHello contact form and clearly state that your message is a privacy request.

10. Children's privacy

This website is intended for business and professional audiences. It is not directed to children, and we do not knowingly collect personal information from children through this site.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect operational, legal, or product changes. When we do, we will post the updated version on this page and revise the effective date if appropriate.

12. Contact

If you have questions about this Privacy Policy or how FlowHello handles inquiry information, please contact Great Story Sound LLC, doing business as FlowHello, through the website contact form at flowhello.com/#contact.